FAQ
FAQ
Who We Are
A trusted manufacturer and exporter of ceiling T-grids and drywall steel profile, ceiling tiles steel coil and accessories based in Hebei, China, since 1996. Our key markets: Middle East, Australia, South America, Eastern Asia, Central America, and Africa.
WBM factory covers an area of 50000 square meters and still in the process of expansion. The total production amount has reached 60000000 square meters. We have over 100 automatic production lines and over 100 skilled workers.
Why work with us instead of other suppliers?
WBM CEILING brings 30 years of specialized manufacturing experience in suspended ceiling T-grids, drywall steel framing, ceiling tiles, and related systems. Our products reach over 80 countries, including Australia, Canada, as well as numerous markets across South America and Asia.
How are your prices determined?
Our pricing is primarily driven by raw material costs, which is the most significant factor. In addition, exchange rates and other market conditions may also have an impact. For an updated, obligation-free quote, please reach out directly to our sales team.
Is there a minimum order quantity?
Yes - a standard MOQ applies to our orders. For smaller resale quantities, please contact our sales team.
What are your typical lead times?
● Samples: 3–5 days
● Mass production: 15–30 days after deposit confirmation, depending on the order quantity
If your timeline is tighter, just let your sales contact know. We will make every effort to meet your schedule.
What warranty comes with your products?
We stand behind our materials and workmanship. Your satisfaction drives our service - in or out of warranty, we resolve every issue fairly and promptly.
How do you ensure product quality?
We guarantee quality through an uncompromising process: thorough material verification first, then a 100% final inspection before any shipment leaves our factory.
What can you purchase from us?
Complete ceiling solutions, from ceiling grids, drywall studs & tracks, ceiling tiles, access panels, and accessories.
What payment options are available?
● Delivery terms: FOB, CFR, CIF, EXW, FAS, CIP, DDPT
● Accepted currencies: USD, CNY
● Payment methods: T/T, L/C, and more
● Team languages: English
Are samples provided free of charge?
Yes - samples are available at no cost.
Can we arrange a pre-delivery inspection?
Absolutely. Inspections before shipment are welcome.